Privacy Policy

1. Introduction

Creative Motion Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our animation video production services.

We are a direct service provider. All data is collected and processed directly by Creative Motion Studios. We do not share client data with third-party service providers for marketing, payment processing intermediaries, or other third-party transactions unless explicitly required for service delivery (e.g., cloud storage for file delivery).

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number, company name)
• Project briefs and requirements
• Brand materials, logos, and creative assets
• Payment information (processed securely through our payment processors)
• Communication records (emails, messages, consultation notes)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our animation video production services
• Process your project requests and deliver completed work
• Communicate with you about your projects, inquiries, and updates
• Process payments and issue invoices
• Send project-related communications and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

We do not use your information for third-party marketing or share it with intermediaries or agents unless required for service delivery.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our business (e.g., cloud storage for file delivery, email hosting). These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

We do not share client information with third-party creators, artists, or intermediaries. All work is produced directly by Creative Motion Studios or our direct creative team.

5. Payment Information

Payment information is processed securely through our payment processors. We do not store full credit card numbers on our servers. Payment transactions are handled directly between you and Creative Motion Studios through secure payment gateways.

We do not process payments on behalf of third parties or facilitate transactions between clients and other parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project files and communications are retained for business and legal purposes.

8. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@creativemotionstudios.uk.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Creative Motion Studios
Email: hello@creativemotionstudios.uk
Phone: +44 7401 150469
Address:
8/A Greenwood Grove
1120 Office
Marcham
Abingdon
OX13 6FR
United Kingdom